Focus on what actually matters.
Uber and Lyft launched in Raleigh within hours of each other.
Lyft covered the entire Triangle. We focused on a much smaller area and one metric: five-minute ETAs.
Six months later, Uber had 90% market share.
I learned the same lesson again launching Uber Eats Miami.
Everyone wanted a huge launch event. Miami is flashy. There was talk of celebrities, the mayor, all of it.
But we still didn't have enough restaurants or couriers.
So I cut the distraction and focused on getting the marketplace working.
We launched with 1,003 orders on day one, the biggest Uber Eats launch at the time.
There are always 100 things you could work on. Usually only a few really matter.
The hard part isn't doing more. It's knowing what deserves your attention.

